Your privacy matters to us. Learn how bj99 collects, uses, stores, and protects your personal information. We are committed to safeguarding your data with industry-leading security standards.
At bj99, we are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and how we keep it secure. By using bj99, you consent to the collection and use of your information as described in this policy. If you do not agree with this policy, please do not use our platform.
Welcome to the bj99 Privacy Policy. This document outlines how bj99 ("we," "us," "our," or the "Platform") collects, uses, stores, shares, and protects your personal information when you access and use our online gaming platform. We are committed to transparency and compliance with applicable data protection laws and best practices. This Privacy Policy applies to all users of bj99, including visitors to our website, registered players, and anyone who interacts with our services.
bj99 is an online casino and sports betting platform serving players across Bangladesh, including major cities such as Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We understand the importance of data privacy and have implemented robust security measures to protect your information. By creating an account on bj99, depositing funds, placing bets, or using any feature of our platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
If you have any questions or concerns about how we handle your personal data, please contact our customer support team at any time via live chat or email. Your trust is important to us, and we are here to address any privacy-related questions you may have.
To provide you with a safe, secure, and personalized gaming experience, bj99 collects several types of information from our users. The information we collect falls into the following categories:
When you register for a bj99 account, we collect personal information that you provide directly to us. This includes:
To comply with age verification and anti-fraud requirements, we may request copies of identity verification documents, including:
These documents are securely stored and used solely for verification purposes. We will never share your identification documents with third parties without your explicit consent, except as required by law.
We automatically collect information about your activity on the bj99 platform, including:
When you access bj99, we automatically collect technical information about your device and connection, including:
bj99 uses the information we collect for the following purposes:
We use your personal information to create and manage your bj99 account, verify your identity, confirm your age (18+), and prevent unauthorized access. This includes processing your registration details, verifying your identity documents, and authenticating your login attempts.
We use your payment information to process deposits and withdrawals, verify payment method ownership, prevent fraud, and maintain accurate financial records. All financial transactions are processed securely using SSL encryption and comply with industry best practices.
We use your gaming data to deliver our casino games, sports betting markets, live dealer tables, and other gaming services. This includes recording your bets, calculating winnings and losses, applying bonuses, and maintaining your gaming history.
We use your contact information to respond to your inquiries, resolve account issues, investigate complaints, and provide technical support. Our 24/7 live chat support team may access your account information to assist you more effectively.
With your consent, we may use your email address and phone number to send you promotional offers, bonus notifications, new game announcements, and other marketing communications. You can opt out of marketing emails at any time by clicking the unsubscribe link in any promotional email or by contacting customer support.
We use your information to detect and prevent fraud, money laundering, collusion, bonus abuse, and other illegal or prohibited activities. This includes monitoring betting patterns, analyzing transaction data, and investigating suspicious account activity.
We may use and disclose your information as required to comply with applicable laws, regulations, legal processes, or governmental requests. This includes cooperating with law enforcement, regulatory authorities, and judicial proceedings.
bj99 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
We share your payment information with trusted third-party payment processors (bKash, Nagad, Rocket, Upay) solely to process your deposits and withdrawals. These providers operate under strict security standards and do not use your information for any other purpose.
We work with reputable game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) to deliver casino games and live dealer experiences. These providers may collect limited technical data (e.g., game session information) to operate their games and ensure fair play.
We may share your information with trusted third-party service providers who assist us in operating our platform, including hosting providers, customer support tools, analytics services, and marketing platforms. These providers are contractually bound to protect your data and use it only for the purposes we authorize.
We may disclose your information to law enforcement agencies, regulatory authorities, courts, or other government entities if required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, or investigate fraud or other illegal activities.
In the event that bj99 is involved in a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the new owner or successor entity. We will notify you via email and/or a prominent notice on our platform of any such change in ownership or control of your personal information.
bj99 takes data security seriously and has implemented industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
While we implement robust security measures, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. If you suspect that your account has been compromised, please contact our support team immediately.
bj99 uses cookies and similar tracking technologies to enhance your user experience, analyze site traffic, and deliver personalized content. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information about your preferences and activity.
Most web browsers allow you to control cookies through your browser settings. You can choose to block or delete cookies at any time. Please note that disabling essential cookies may affect the functionality of the bj99 platform and prevent you from accessing certain features. For more information on managing cookies, please refer to your browser's help documentation.
As a bj99 user, you have certain rights regarding your personal information. These rights include:
You have the right to request a copy of the personal information we hold about you. You can access most of your account information directly through your bj99 account dashboard. For a comprehensive data export, please contact our customer support team.
If any of your personal information is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most of your information directly through your account settings.
You have the right to request the deletion of your personal information, subject to certain legal and regulatory retention requirements. Please note that we may be required to retain certain information for legal, accounting, or fraud prevention purposes even after you request deletion.
You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data or when you have objected to processing.
Where we process your personal information based on your consent (e.g., marketing communications), you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before your consent was withdrawn.
To exercise any of your privacy rights, please contact our customer support team via live chat or email us at . We will respond to your request within 30 days.
bj99 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Specifically:
After the retention period expires, we will securely delete or anonymize your personal information in accordance with data protection best practices.
The bj99 platform may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party sites or services. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party sites you visit.
When you interact with third-party payment providers (bKash, Nagad, Rocket, Upay), you are subject to their respective terms of service and privacy policies. Please review their policies to understand how they handle your information.
bj99 is strictly for adults aged 18 years or older. We do not knowingly collect personal information from individuals under the age of 18. If we discover that we have inadvertently collected information from a minor, we will immediately delete that information and close the associated account. Parents and guardians are responsible for monitoring and restricting access to bj99 by minors in their care.
If you believe that we have collected information from a minor, please contact our customer support team immediately so we can take appropriate action.
bj99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. Any changes will be effective immediately upon publication on our website. We will notify registered users of significant changes via email or in-platform notification where contact details have been provided.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of bj99 after any changes to this policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us using the following details:
This Privacy Policy was last updated on January 1, 2026. This document is written in English and the English version shall prevail in any dispute regarding interpretation. By using bj99, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
At bj99, we use SSL encryption, secure storage, and strict access controls to protect your personal information. If you have any privacy concerns or questions, our 24/7 support team is here to help. For more information on staying safe online, visit our Responsible Gaming page.
bj99 employs multiple layers of security to protect your personal data and financial transactions. Learn about the key measures we take to safeguard your privacy.
All data transmitted between your device and our servers is encrypted using 256-bit SSL technology, ensuring your information stays private and secure.
Your personal information is stored on protected servers with firewalls, intrusion detection, and regular security audits to prevent unauthorized access.
We verify that all users are 18+ to comply with legal requirements and protect minors from accessing gambling services.
Only authorized personnel can access sensitive data, and all employees are bound by strict confidentiality agreements.
You control your communication preferences. Opt out of marketing emails anytime with one click, and we'll respect your choice.
Have privacy questions? Our customer support team is available around the clock via live chat to address any concerns.
Now that you understand how we protect your data, create your account and start playing with confidence. Enjoy cricket betting, slots, live casino, and more on Bangladesh's most trusted gaming platform. 18+ only.